88hb Privacy Policy

Your Privacy at a Glance

Introduction

This Privacy Policy ("Policy") describes how 88hb ("we", "us", or "our") collects, uses, stores, and discloses personal data when you access or use the 88hb website and associated services. This Policy applies to all registered players and visitors to the 88hb platform, regardless of the device used to access it. By creating an account or using the 88hb platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.

88hb is committed to protecting your privacy and handling your personal data with transparency, care, and respect. We only collect the personal data that is genuinely necessary to deliver our services to you, to comply with our legal and compliance obligations, and to keep the 88hb platform safe and fair for all players. We do not collect personal data in excess of what is required for these purposes, and we do not retain personal data for longer than is necessary.

Personal Data We Collect

88hb collects personal data from you in the following categories, depending on how you interact with our platform:

• Registration data — your name, date of birth, Bangladeshi mobile number, and the password you create when you open an 88hb account. This data is collected when you complete the registration form and is required to create and maintain your account.
• Identity verification data — government-issued ID documents (such as a National Identity Card or passport), proof of address, and proof of payment method ownership that we may request as part of our KYC process. This data is used solely to verify your identity and eligibility.
• Financial transaction data — records of all deposits and withdrawals made through your 88hb account, including the payment method used (bKash, Nagad, Rocket, Upay, or bank transfer), transaction amounts, and timestamps. This data is required for payment processing and financial compliance.
• Gameplay and betting data — records of bets placed, games played, wager amounts, outcomes, and bonus activity on your account. This data is used to operate the platform, resolve disputes, and detect unusual betting patterns that may indicate fraud.
• Device and technical data — IP address, device type, browser type and version, operating system, time zone, and general location data derived from your IP address. This data helps us operate the platform securely and detect suspicious login activity.
• Communications data — the content of any messages you send to 88hb customer support via our email address or live chat, together with records of the date, time, and subject of those communications. These records are retained to provide support and to train and quality-assure our support team.

88hb does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric identifiers unless you choose to disclose any such information voluntarily in a support communication. Any such information disclosed voluntarily will be treated with the highest level of confidentiality.

How We Use Your Personal Data

88hb uses the personal data we collect for the following purposes:

• Account creation and management — to register your account, verify your identity and eligibility, maintain your account records, and communicate with you about your account status, transaction confirmations, and any changes to our Terms or this Policy.
• Payment processing — to process deposits and withdrawals, verify the ownership of payment methods linked to your account, and maintain records of financial transactions for accounting and regulatory compliance purposes.
• Fraud prevention and security — to detect and prevent fraud, money laundering, unauthorised account access, and other prohibited conduct; to investigate suspicious activity; and to fulfil our obligations under applicable financial crime prevention laws.
• Responsible gaming — to monitor gameplay patterns and identify players who may be showing signs of problem gambling, in order to trigger responsible gaming interventions such as account review, limit suggestions, or outreach from our support team.
• Customer support — to respond to your support queries, resolve disputes relating to bets or transactions, and maintain records of communications for quality assurance, training, and audit purposes.
• Platform improvement — to analyse aggregated, anonymised usage data to improve the design, functionality, and performance of the 88hb platform. Individual player data is not used for profiling or targeted advertising.

Legal Basis for Processing

88hb processes your personal data on the following legal bases:

• Contractual necessity — processing that is required to perform the contract between 88hb and you, specifically the creation and operation of your player account and the processing of your deposits and withdrawals.
• Legal obligation — processing that is required to comply with applicable anti-money laundering laws, financial crime prevention regulations, age verification requirements, and other statutory obligations applicable to 88hb's operations.
• Legitimate interests — processing carried out to protect the security and integrity of the 88hb platform, to detect and prevent fraud, to resolve disputes, and to improve the platform's functionality. We balance our legitimate interests against your privacy rights and will not process data in this category where your interests override ours.
• Consent — where we rely on your consent to process personal data (for example, for optional marketing communications), you may withdraw that consent at any time by contacting our support team. Withdrawal of consent will not affect the lawfulness of any processing carried out before the withdrawal.

Sharing Your Personal Data

88hb does not sell your personal data. We will only share your personal data with third parties in the following limited circumstances:

• Payment service providers — we share transaction data with bKash, Nagad, Rocket, Upay, and other payment processors solely to the extent necessary to process your deposit or withdrawal. These providers receive only the data they need to complete the transaction and are bound by their own privacy and data security obligations.
• Identity verification and fraud prevention partners — we may share identity documents and related data with third-party KYC and fraud detection services to assist in verifying your identity and detecting prohibited conduct. These service providers act as our data processors and are contractually prohibited from using your data for any purpose other than the specific service they provide to us.
• Game software providers — the third-party game studios whose games are available on 88hb (such as Pragmatic Play, Evolution Gaming, Spribe, and others) may receive anonymised or pseudonymised session data for the purpose of maintaining game integrity and resolving technical disputes. These providers do not receive personally identifiable data about individual players.
• Law enforcement and regulatory authorities — we are legally obliged to disclose personal data to law enforcement agencies, financial regulators, tax authorities, or courts when required to do so by a valid legal process, court order, or applicable law. We will notify you of any such disclosure to the extent permitted by law.

Data Retention

88hb retains your personal data for as long as your account remains open and for such additional period thereafter as is required by applicable law or is reasonably necessary for the purposes described in this Policy. In practice, this means the following retention periods apply:

Account and transaction records are retained for a minimum of five years from the date of account closure, in line with standard financial record-keeping requirements. Identity verification documents are retained for the same period. Gameplay and betting records are retained for the same period to enable dispute resolution and regulatory audit. Support communications are retained for up to three years from the date of the communication. Where an account is closed as a result of a fraud investigation or a self-exclusion request, the relevant records will be retained for the full statutory period required by applicable law.

Data Security

88hb implements appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures include SSL encryption for all data transmissions, access controls that restrict access to personal data to authorised personnel only, regular security reviews, and secure data storage practices.

While 88hb takes all reasonable steps to protect your personal data, no method of electronic storage or data transmission over the internet is completely secure. If you become aware of any security vulnerability or suspect that your 88hb account has been compromised, please notify our support team immediately at [email protected] so that we can take prompt action to investigate and mitigate the issue.

Cookies and Tracking Technologies

88hb uses cookies and similar tracking technologies to operate the platform, maintain your login session, and analyse platform usage. The following categories of cookies are used on 88hb:

• Essential cookies — these cookies are strictly necessary for the platform to function. They enable core functionality such as login session management, security token validation, and navigation. Essential cookies cannot be disabled without breaking the platform's core features.
• Analytics cookies — these cookies collect anonymised data about how players use the 88hb platform, including which pages are visited most frequently and how long sessions last. This data helps us identify areas for improvement. Analytics cookies do not collect personally identifiable information.
• Preference cookies — these cookies remember your platform settings and preferences, such as your chosen language, so that you do not have to re-enter them on each visit. Preference cookies may be disabled via your browser settings without affecting core platform functionality.

You can manage or disable non-essential cookies at any time through your browser's settings. Note that disabling certain categories of cookies may affect your experience on the 88hb platform. 88hb does not use advertising or tracking cookies that follow your activity outside of the 88hb website.

Your Privacy Rights

As a player on 88hb, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected]:

• Right of access — you have the right to request a copy of all personal data that 88hb holds about you. We will provide this information within a reasonable timeframe following receipt of your request.
• Right to rectification — you have the right to request correction of any inaccurate or incomplete personal data that 88hb holds about you. You may also update certain account details yourself via the account settings page after logging in.
• Right to erasure — subject to our legal data retention obligations, you have the right to request deletion of your personal data when it is no longer necessary for the purposes for which it was collected. Please note that we cannot erase data that we are legally required to retain.
• Right to restriction — you have the right to request that 88hb restricts the processing of your personal data in certain circumstances, for example where you contest the accuracy of the data or object to our processing of it.
• Right to object — you have the right to object to 88hb's processing of your personal data where that processing is carried out on the basis of legitimate interests. Where you object, we will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.

88hb will respond to all privacy rights requests within a reasonable timeframe. We may need to verify your identity before processing a request. There is no charge for exercising any of your privacy rights. If you are not satisfied with our response, you have the right to raise a complaint with the relevant data protection authority.

Children and Minors

88hb is an adult entertainment platform strictly for players aged 21 and above. We do not knowingly collect personal data from persons under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will delete that data promptly and close the associated account. If you are a parent or guardian and believe that a person under 21 in your care has registered on 88hb, please contact our support team immediately at [email protected] with supporting details so that we can investigate and take appropriate action.

Third-Party Links and Services

The 88hb platform may contain references to third-party game providers and payment services. These third parties operate under their own privacy policies, which 88hb does not control. 88hb is not responsible for the privacy practices of third-party game studios, payment processors, or any other third-party services accessible through or in connection with the platform. We encourage you to review the privacy policies of any third-party services you interact with.

Changes to This Privacy Policy

88hb reserves the right to update this Privacy Policy at any time. Where a material change is made to the way we collect or use your personal data, we will make reasonable efforts to notify you via the platform or by the contact details held on your account before the change takes effect. The updated Policy will be posted on this page with a revised effective date. Your continued use of 88hb following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise any of your privacy rights, or want to raise a concern about how 88hb handles your personal data, please contact our support team. We are available 24/7 in both Bangla and English.

Email: [email protected]